Terms & Conditions

All orders placed using our Cash/Card on Delivery option are payable in full when the order is delivered.

Accepted payment methods upon delivery are:

Cash
Debit/Credit Card, where card payment facilities are available

The total amount payable will be the amount confirmed at the time of order, including any applicable delivery charges, taxes, or other disclosed fees.

Customers placing a Payment-on-Delivery order are expected to be genuinely prepared to receive and pay for the order.

Please ensure that:

You are available at the specified delivery location.
Your telephone number is active and accessible.
Someone authorised to receive and pay for the order is present.
The correct amount is available when paying by cash.

Submitting an order through our website constitutes a request to purchase the selected products. An order is not considered fully confirmed until it has been reviewed and accepted by us.

If an item is unavailable, incorrectly listed, or cannot reasonably be supplied, we reserve the right to cancel the affected order and will notify you accordingly.

Delivery times provided by us are estimates and may be affected by traffic, weather, order volume, courier availability, public holidays, vehicle issues, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information, including:

Full delivery address/location
Contact telephone number
Any relevant directions or delivery instructions

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information supplied by the customer.

Additional delivery charges may apply if a second delivery attempt is required due to circumstances attributable to the customer.

Although we make every reasonable effort to keep product information and inventory accurate, availability may change without notice.

If a product becomes unavailable after an order has been placed, we will contact the customer and may offer an alternative, adjust the order, or cancel the affected item.

The customer is responsible for confirming that a product is suitable for their vehicle before placing an order.

Where fitment information is provided by us, customers should still verify compatibility before purchase. If you are unsure whether a product will fit your vehicle, please contact us before placing your order.

Customers are encouraged to inspect their order before accepting it and, where reasonably possible, before the delivery representative leaves.

Please check that:

The product received is the product ordered.
The quantity is correct.
Packaging is reasonably intact.
There is no obvious physical damage.
The product appears to correspond with the description/order.

If an item is visibly damaged, incorrect, or missing parts at the time of delivery, please notify the delivery representative and contact us as soon as possible.

Returns or exchanges are not automatically accepted simply because a customer has changed their mind after purchase. However, this does not affect any rights or remedies available to the customer under applicable law.

Where we agree to accept a return or exchange, the product must generally be:

Unused
Uninstalled
In its original condition
Complete with all accessories, components, manuals, packaging, and accompanying materials where applicable
Accompanied by proof of purchase

Customers should not refuse an order at the point of delivery unless there is a legitimate reason, such as the order being visibly damaged, materially incorrect, or otherwise not in accordance with the order.

If you need to cancel an order, please contact us before the order is dispatched for delivery whenever possible.

Orders that are repeatedly refused, abandoned, or cannot be delivered because the customer is unavailable or has provided inaccurate information may be cancelled. Any applicable delivery or other charges will be handled in accordance with the circumstances and applicable law.

Repeated misuse of the Cash-on-Delivery service may result in the service being unavailable for future orders.

Customers should contact us as soon as possible if they wish to cancel an order.

Cancellation requests cannot be guaranteed once an order has been processed, dispatched, or assigned for delivery.

We reserve the right to cancel an order where:

The requested product is unavailable.
The product cannot reasonably be supplied.
Product information or pricing was clearly incorrect.
The customer has provided insufficient or inaccurate information.
There are reasonable concerns regarding fraudulent or abusive activity.
Delivery cannot reasonably be completed.
Other circumstances prevent us from fulfilling the order.

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from the misuse, incorrect installation, incorrect application, or inability to use a product.

*Nothing in this policy is intended to exclude, restrict, or override any consumer rights, guarantees, warranties, or remedies that cannot legally be excluded or limited.*

These terms are intended to operate in accordance with the applicable laws of Trinidad & Tobago.

*Nothing in these terms is intended to prevent a customer from exercising any legal right or remedy available under applicable consumer-protection or sale-of-goods legislation.*

By placing an order and selecting “Cash/Card on Delivery”, you confirm that:

You have reviewed your order before submitting it.
The information provided is accurate to the best of your knowledge.
You understand that payment is due in full upon delivery.
You understand your responsibility to verify automotive product compatibility.
You agree to the applicable delivery, return, exchange, warranty, and cancellation terms stated above.
You understand that products should not be installed where compatibility or condition is uncertain.
You acknowledge that applicable consumer rights and legal remedies remain unaffected.

By completing checkout, you acknowledge and agree to these terms and conditions.